Same complaint I've had for a long time now, the utter incompetence of the dev team.
I can only assume the entire player base is a massive bunch of masochists because any other game would have flopped and died with the stunning lack of care and effort they put in, never really fixing any of the core issues, using band-aid fixes if they ever listen to their players at all, only adding in content that serves to make more money, it's a more shameless cash grab now than half of those King mobile games.
Thing is half the time they're down on their knees begging for directions like the ugly girl at a gang-bang, but then the moment people actually do speak up with genuine complaints either they go completely ignored or in some cases told that they're wrong and they should actually like the problem they have.
As you may have guessed, I still have a massive issue with the Screen Shake, less so the issue itself then their handling of it. It annoyed me at first sure, but I upgraded my Battle Hardened implant to rank 4 and got on with it, then they took it away, only to tell me I need to get it again, only this time it's way harder, almost impossible unless I spend money on it. It hadn't really changed or been improved, just altered to make money, so if I wanted the exact thing I already had and worked towards and used constantly, then I had to either spend an eternity on shitty RNG or pay out.
Fuck, you may as well take the directive weapons off people after the fact then charge them to get those back. Can you imagine if [Insert Popular MMO here] took all the raid tier trinkets off players and told them either they could try again for them with severely worse chances or just pay a shit load (WHICH I FORGOT TO MENTION, PAYING STILL RELIES ON THE RNG SYSTEM, GOOD LUCK FUCKERS) just to get back the items they'd already worked and raided for? No, it's never fly, but for some reason the fucking cum-gargling cockwombles that play this ass-backwards franchise bastardisation just let it fly.
I put a lot of disposable income into this game over the years, I had hope for it, hope I could help keep alive some embers of passion someone in the dev team had, but this was when I realised they do not remotely care about the game or the players, just squeezing whatever money they can from the corpse of a game I once loved.
That was the day I largely stopped playing, and that was the day they forced my hand, as a regularly paying customer with a membership since launch, to never spend a single penny on their product again.